Employment

Key Responsibilities:

1. Client Support and Care

• Train/assist clients with daily living activities, including but not limited to bathing, dressing, grooming, and meal preparation.
• Remind clients medication when needed.
• Support clients in developing essential life skills and achieving personal goals.
• Accompany clients while running errands.
• Attend special community occasions and fun activities like outdoor walks, games, and social events.
• Assist our individuals in achieving their personal goals and desires.

2. Safety and Supervision:

• Ensure the safety and well-being of clients at all times.
• Monitor clients’ behavior and provide appropriate interventions when necessary.
• Assist in emergency situations and follow established protocols.

3. Community Integration:

• Plan and facilitate community outings and activities to encourage social interaction and community integration.
• Encourage and support clients in participating in recreational and leisure activities.

4. Documentation and Reporting:

• Maintain detailed and accurate client records, including progress notes and incident reports.
• Report any significant changes in clients’ health or behavior to the supervisor.

5. Communication:

• Maintain open and effective communication with clients, their families, and other team members.
• Attend team meetings and participate in care planning.

6. Training and Development:

• Participate in ongoing training and professional development to stay updated on best practices in the field.
• Share knowledge and expertise with colleagues.

Requirements:

• To be able complete required training, orientation and pass the test.
• Be able to take Vulnerable Adult Report training and pass the test.
• Be able to use Electronic Visit Verification (EVV) application system for timesheet (log in and log out) effectively.
• pass a criminal background check.
• Must possess a valid driver’s license that is currently in good standing with a good record.
• High school diploma or equivalent or equivalent is required.
• Previous experience in a similar role or with individuals with disabilities is preferred.
• Strong interpersonal and communication skills.
• Patience, empathy, and a genuine desire to make a positive impact on the lives of others.
• Ability to work independently and as part of a team.

Physical Requirements:

• Ability to lift and transfer clients (as necessary) with proper training and assistance.
• Ability to stand, bend, and kneel for extended periods.

Working Conditions:

• The position may require flexibility in work hours, including evenings, weekends, and holidays.
• Work may be conducted in various settings, including group homes, day programs, and community outings.

Responsibilities:

1. Coordination and Supervision:
   • Oversee the delivery of services and support for individuals, coordinating with various departments and external agencies to ensure comprehensive care and support.
   • Supervise and provide guidance to a team of caregivers and support staff, ensuring their ongoing professional development and adherence to policies and procedures.
2. Assessment and Planning:
   • Conduct initial and ongoing assessments of individuals to determine their unique needs, preferences, and goals.
   • Develop and maintain person-centered plans, collaborating with clients, their families, and multidisciplinary teams to establish goals and strategies to achieve desired outcomes.
3. Compliance and Documentation:
   • Ensure compliance with all relevant regulations, policies, and procedures related to service delivery and documentation.
   • Maintain accurate and up-to-date records, including progress notes, incident reports, and other required documentation, following organizational and regulatory guidelines.
4. Communication and Advocacy:
   • Act as an advocate for individuals, representing their interests and ensuring their voices are heard in decision-making processes.
   • Facilitate communication between clients, their families, support networks, and external stakeholders to ensure seamless service coordination and implementation of care plans.
5. Training and Education:
   • Provide training and education to staff on best practices, policies, and relevant healthcare topics to enhance their skills and knowledge.
   • Conduct regular educational sessions with individuals to enhance their understanding of their care plans and support options.
6. Crisis Management and Problem-Solving:
   • Address and manage crisis situations, working collaboratively with team members and appropriate agencies to ensure the safety and well-being of individuals.
   • Employ problem-solving skills to resolve issues related to service provision, client concerns, and team dynamics.

Qualifications/Requirements:

1. Education and Experience:
   • Bachelor’s degree in a relevant field (e.g., social work, human services, healthcare management) or equivalent work experience.
   • Certification as a Designated Coordinator or relevant certification in the human services field.
   • a baccalaureate degree in a field related to human services, and one year of full-time work experience providing direct care services to persons with disabilities or persons aged 65 and older; or
   • an associate degree in a field related to human services, and two years of full-time work experience providing direct care services to persons with disabilities or persons aged 65 and older; or
   • a diploma in a field related to human services from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons aged 65 and older; or
   • a minimum of 50 hours of education and training related to human services and disabilities; and four years of full-time work experience providing direct care services to persons with disabilities or persons aged 65 and older under the supervision of a staff person who meets above stated qualifications.
   • Strong knowledge of healthcare regulations, compliance, and quality assurance.
   • Excellent organizational, leadership, and communication skills.
   • Proficiency in using healthcare software systems (billing, healthcare records information system, etc.).
   • Ability to work collaboratively in a fast-paced and dynamic environment.
   • Demonstrated experience in developing and implementing person-centered plans.
2. Skills and Abilities:
   • Strong leadership and organizational skills.
   • Excellent communication and interpersonal abilities.
   • Knowledge of relevant laws, regulations, and accreditation standards.
   • Proficiency in utilizing technology for documentation and communication.
3. Ethical Standards:
   • Adhere to ethical guidelines and maintain confidentiality in all aspects of the role.

Key Responsibilities:

1. Team Leadership and Management:
   • Lead, mentor, and supervise a team of employees, providing guidance and support to ensure a productive and motivated work environment.
   • Develop and implement strategies to maximize team performance and productivity.
2. Operational Oversight:
   • Oversee the day-to-day operations of the designated department, ensuring efficiency, compliance with policies and procedures, and achievement of targets.
   • Implement best practices and procedures to optimize operational processes and workflows.
3. Budgeting and Financial Management:
   • Develop and manage departmental budgets, ensuring fiscal responsibility and cost-effective operations.
   • Monitor expenditures and financial performance, making recommendations for improvements and adjustments as needed.
4. Strategic Planning and Implementation:
   • Contribute to the development of departmental goals, objectives, and strategies aligned with the organization’s overall mission and vision.
   • Execute strategic initiatives, monitor progress, and make adjustments to ensure successful implementation and attainment of targets.
5. Stakeholder Engagement and Communication:
   • Act as a liaison between the designated department and other stakeholders, including upper management, cross-functional teams, and external partners.
   • Facilitate effective communication and collaboration to ensure alignment and coordination across the organization.
6. Quality Assurance and Compliance:
   • Ensure compliance with State of Minnesota Statutes and regulations, organizational policies, and relevant standards.
   • Monitor and maintain quality standards, striving for continuous improvement in service delivery and customer satisfaction.
7. Performance Evaluation and Development:
   • Conduct regular performance evaluations for team members, providing constructive feedback and identifying areas for improvement and development.
   • Support professional growth and skill development through training, coaching, and career advancement opportunities.
8. Problem-Solving and Decision-Making:
   • Address operational challenges and resolve conflicts within the designated department, applying effective problem-solving techniques and sound judgment.
   • Make data-driven decisions to enhance operational efficiency and achieve organizational objectives.

Qualifications/Requirements:

1. Education and Experience:
   • Bachelor’s degree in a relevant field (e.g., social work, human services, healthcare management) or equivalent work experience.
   • Certification as a Designated Coordinator or relevant certification in the human services field.
   • a baccalaureate degree in a field related to human services, and one year of full-time work experience providing direct care services to persons with disabilities or persons aged 65 and older; or
   • an associate degree in a field related to human services, and two years of full-time work experience providing direct care services to persons with disabilities or persons aged 65 and older; or
   • a diploma in a field related to human services from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons aged 65 and older; or
   • a minimum of 50 hours of education and training related to human services and disabilities; and four years of full-time work experience providing direct care services to persons with disabilities or persons aged 65 and older under the supervision of a staff person who meets above stated qualifications.
   • Strong knowledge of healthcare regulations, compliance, and quality assurance.
   • Must have a minimum of three years of supervisory level experience in a program providing direct support services to persons with disabilities or persons aged 65 and older.
   • Strong leadership and interpersonal skills, with the ability to motivate and manage a diverse team.
   • Excellent organizational, communication, and decision-making abilities.
   • Knowledge of relevant regulations, industry best practices, and emerging trends.
   • Proficiency in relevant software and technology for managing operations and analyzing performance metrics.

Job Responsibilities:

1. Job search planning

• Conduct assessments of clients to determine their skills, qualifications, work history, career goals, and any barriers to employment (such as disabilities or lack of transportation).
• Encourage informed choice, self- determination, and active participation throughout the employment process.
• Emphasize the client’s strengths, interests, and talents.

2. Job development and negotiation

• Help clients in their job search process. Offer guidance on effective job search strategies, including online job boards, networking, and utilizing social media platforms like LinkedIn, and hiring websites.
• Market the client’s skills to employers, and research and create opportunities for the clients.
• Organize information gathered (e.g., create list of employers by industry or location)
• Assist clients in creating or improving their resumes and cover letters to maximize their chances of securing interviews.
• Provide interview coaching and training, including mock interviews, to help clients feel confident and perform well in job interviews.
• Develop relationships with businesses and potential employers.
• Negotiate accommodations and conditions for clients (e.g., hours, wages, tasks, breaks, orientation).
• Build and maintain relationships with local employers, staffing agencies, and industry professionals to identify job openings and advocate for clients.

3. Post- employment support (employment support services)

• Ensure the employee is included in work activities and treated like all other employees.
• Manage travel and transportation for clients.
• Perform comprehensive job analysis (i.e., breaking down jobs into smaller tasks).
• Develop strategies for workplace support.
• Maintain ongoing contact with clients to monitor their progress, offer support, and address any challenges they encounter during their job search.

4. Documentation and Reporting:

• Maintain accurate records of client interactions and outcomes, including job placement and employment retention rates. Generate reports for program evaluation and funding purposes.
• Ensure adherence to all relevant employment laws, regulations, and program requirements.
• Update client management system (Caretab) with notes on the progress of employment services and clients’ updates.

Qualifications:

• Bachelor’s degree in a related field (e.g., psychology, social work, human services) is often preferred, but relevant experience may be accepted in lieu of formal education.
• Certified by the Association of Community Rehabilitation Educators (ACRE) or the National Certified Employment Support Professional (CESP), or Direct Support Professional Specialist in Employment Support credential (DSP-S-ES) or is willing and able to do similar certifications or equivalent competency level assessment at his/her own time and resource.
• Knowledge of labor market trends, job search techniques, and local industries.
• Strong interpersonal and communication skills to establish rapport with clients and employers.
• Proficiency in using computer applications, including job search websites and Microsoft Office tools.
• Understanding diversity and inclusion principles to serve clients from diverse backgrounds.
• Empathy, patience, and the ability to motivate and encourage job seekers.
• Knowledge of vocational assessment tools and career development theories is a plus.
• Certification in career counseling or a related field may be beneficial.

Job Responsibilities:

• Assessment and Intake:
• Conduct assessments to understand the housing needs, preferences, and barriers of clients.
• Determine eligibility for housing assistance programs.
• Develop a housing transition plan.
• Develop a housing sustaining plan.

• Housing Placement:
• Assist clients in finding appropriate housing options, including rental units, assisting the person with the housing search and application process, screening, and housing assessments.
• Complete housing applications on behalf of the clients.
• Work with clients to expunge records or access reasonable accommodations.
• Ensuring the new living arrangement is safe for clients and ready for move-in.

• Case Management:
• Provide ongoing case management services to clients, including creating and implementing housing plans, setting goals, and tracking progress.
• Assis clients with the housing recertification processes.
• Provide continued training on being a good tenant, lease compliance, and household management.
• Provide immediate support and resources to clients facing housing crises, such as eviction or homelessness.
• Developing, updating, and modifying the housing support and crisis/safety plan on a regular basis.

• Resource Referral:
• Connect clients with community resources, such as mental health services, substance abuse treatment, employment assistance, and legal aid, to address underlying issues affecting housing stability.
• Advocating with community resources to prevent eviction when housing is at risk and maintain person’s safety.

• Financial Assistance:
• Help clients access financial resources or subsidies for rent, security deposits, or utility bills, including assistance programs.
• Help clients understand and develop a budget.
• Help clients understand and negotiate a lease.
• Identifying resources for clients to cover moving expenses.
• Support clients in applying for benefits to retain housing.

• Landlord Engagement:
• Build and maintain relationships with landlords and property managers to secure safe and affordable housing options for clients.
• Promoting/supporting cultural practice needs and understandings with landlords, property managers and neighbors.
• Working with property manager or landlord to promote housing retention.
• Educate clients about their rights and responsibilities as tenants, and advocate on their behalf with landlords or housing authorities when necessary.

• Transportation:
• Provide transportation with the client receiving services present and discussing housing related issues.
• Help client organize their move.

• Documentation and Reporting:
• Maintain accurate and confidential client records, including case notes, assessments, and progress reports.
• Prepare reports and documentation as required by funding sources or organizational policies.

Qualifications:

• An associate degree in social work, human services, or a related field (a bachelor’s degree may be preferred in some cases).
• Knowledge of housing laws, affordable housing programs, and housing resources in the local area.
• Strong interpersonal and communication skills to work effectively with clients, landlords, and community partners.
• Problem-solving and crisis intervention skills.
• Cultural competency and the ability to work with diverse populations.
• Empathy, patience, and a non-judgmental attitude.
• Ability to work independently and as part of a team.
• Familiarity with case management software and basic computer skills.
• Valid driver’s license and access to reliable transportation (if required for home visits or client outreach).

Key Responsibilities:

1. Administrative Management:

• Manage the day-to-day administrative operations of the office.
• Maintain accurate and up-to-date records, including client files, employee records, and financial documents.
• Implement and maintain office policies and procedures to ensure compliance with various State and Federal statutes, regulations, and best practices.

2. Staff Supervision:

• Recruit, train, and supervise staff, including designated manager (DM), designated coordinator (DC)/program coordinator, caregivers/direct support professionals, PCA workers, administrative assistants, employment specialists, housing specialists,
• Conduct regular performance evaluations and provide feedback to staff members.
• Foster a positive and collaborative work environment.

3. Scheduling and Coordination:

• Coordinate and manage client schedules, ensuring timely and efficient delivery of home health care services.
• Assign caregivers and nurses to clients based on their needs and availability.
• Address scheduling conflicts and ensure adequate coverage at all times.

4. Financial Management:

• Monitor and manage the budget for the home health care office.
• Process invoices, track expenses, and ensure accurate billing and payroll procedures.
• Collaborate with accounting and finance departments to reconcile financial records.

5. Compliance and Quality Assurance:

• Stay up-to-date with industry regulations and ensure the office’s compliance with all relevant laws and standards.
• Assist in conducting quality assurance assessments to maintain high standards of care.
• Address and resolve any compliance or quality-related issues promptly.

6. Communication and Customer Service:

• Maintain effective communication channels with clients, caregivers, and healthcare professionals.
• Handle client inquiries, complaints, and concerns in a professional and compassionate manner.
• Act as a liaison between the office and external stakeholders, including healthcare providers and regulatory agencies.

Qualifications:

• Bachelor’s degree in business administration, healthcare management, or a related field (preferred).
• Proven experience in office management, preferably in the healthcare or home health care industry.
• At least three years of direct care service supervisory level experience
• Strong knowledge of healthcare regulations, compliance, and quality assurance.
• Excellent organizational, leadership, and communication skills.
• Proficiency in using healthcare software systems (billing, healthcare records information system, etc.).
• Ability to work collaboratively in a fast-paced and dynamic environment.

To achieve this, we take a client-centered approach, where we collaborate with our clients, their families, and healthcare professionals to create a personalized care plan that meets their specific needs and preferences. Our team of experienced and dedicated caregivers are trained to deliver care with empathy, respect, and professionalism while ensuring the safety and comfort of our clients. We believe that clear and consistent communication is key to building trust and establishing long-lasting relationships.

We are seeking an individual who is compassionate, willing to help and maintain the general living activities and safety of our clients, has ability to work well with clients, family of clients, co-workers and other people involved in the clients’ wellbeing, and  value diversity and treat clients and co-workers with respect and dignity, be able to adapt well to clients’ need and care plan changes, has a positive, compassionate, and caring attitude, and available to work 7 days a week including night supervision shift.

Duties and Responsibilities may include but not limited to the following:

• Work with disabled individuals or having a motorized Wheelchair.
• Assist clients with cleaning, showers/bathing, skin care and nail care, oral hygiene, grooming, and dressing, mobility assistance and positioning.
• Cleaning common areas such as kitchens, bathrooms, living/dining, bedrooms, and Laundry.
• Grocery shopping, meal preparation and cooking/feeding.
• Maintain daily written records (e.g., check in/out and activity on timesheets.
• Report and update to client’s qualified professional if there are any changes that need to be reported.

The candidate must have basic knowledge of how to use technology.

Requirements

The candidate should:

• Have a valid PCA certificate (Step to Success Training Certificate)
• Be able to complete required training, orientation and pass the test.
• Be able to take Vulnerable Adult Report training and pass the test.
• Be able to use electronic Visit Verification (EVV)
• pass a criminal background check.

Responsibilities:

1. Personal Care and Support:
   • Assist clients with activities of daily living (ADLs) such as bathing, dressing, grooming, toileting, and ambulation.
   • Administer medication according to prescribed schedules and guidelines.
   • Monitor vital signs and report any changes or concerns to the appropriate medical professionals.
2. Assessment and Care Planning:
   • Conduct initial and ongoing assessments of clients’ physical and mental health, functional status, and overall well-being.
   • Develop personalized care plans in collaboration with healthcare teams and the clients’ support network.
3. Client Advocacy and Communication:
   • Act as an advocate for clients, ensuring their needs, preferences, and concerns are communicated effectively within the care team.
   • Maintain open and transparent communication with clients, their families, and other stakeholders to address inquiries, concerns, and provide updates on care plans and progress.
4. Record-Keeping and Documentation:
   • Maintain accurate and detailed records of client care, including daily activities, health updates, and medication administration.
   • Ensure compliance with all applicable regulations and documentation requirements.
5. Safety and Environment:
   • Promote a safe and supportive environment for clients, implementing appropriate safety measures and protocols.
   • Assist in maintaining a clean, organized, and hazard-free living space for clients.
6. Training and Support:
   • Provide training and guidance to other caregivers, ensuring they understand and follow care plans and protocols.
   • Offer emotional and psychological support to clients and their families.

Qualifications/Requirements:

1. Education and Experience:
   • Bachelor’s degree in a relevant field (e.g., social work, human services, healthcare management) or equivalent work experience.
   • Certification as a Designated Coordinator or relevant certification in the human services field.
   • a baccalaureate degree in a field related to human services, and one year of full-time work experience providing direct care services to persons with disabilities or persons aged 65 and older; or
   • an associate degree in a field related to human services, and two years of full-time work experience providing direct care services to persons with disabilities or persons aged 65 and older; or
   • a diploma in a field related to human services from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons aged 65 and older; or
   • a minimum of 50 hours of education and training related to human services and disabilities; and four years of full-time work experience providing direct care services to persons with disabilities or persons aged 65 and older under the supervision of a staff person who meets above stated qualifications.
   • Strong knowledge of healthcare regulations, compliance, and quality assurance.
   • Excellent organizational, leadership, and communication skills.
   • Proficiency in using healthcare software systems (billing, healthcare records information system, etc.).
   • Ability to work collaboratively in a fast-paced and dynamic environment.
   • Demonstrated experience in developing and implementing person-centered plans.

• Skills and Abilities:
  • Strong communication and interpersonal skills.
  • Empathy, patience, and the ability to provide compassionate care.
  • Knowledge of healthcare regulations and standards.
  • Ability to work independently and as part of a collaborative team.
• Physical Requirements:
  • Ability to lift, move, and assist clients with mobility challenges.