Welcome to Better Hand Community and Health Services

About Us

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Our Approach

You can rely on us to prioritize the safety and well-being of you and your loved ones, ensuring that you remain healthy and secure.

At the Better Hand Community, our approach is centered around providing exceptional care for each client. We believe that every individual deserves to receive compassionate care that promotes independence, dignity, and a high quality of life.

To achieve this, we take a client-centered approach, where we collaborate with our clients, their families, and healthcare professionals to create a personalized care plan that meets their specific needs and preferences. Our team of experienced and dedicated caregivers are trained to deliver care with empathy, respect, and professionalism while ensuring the safety and comfort of our clients. We believe that clear and consistent communication is key to building trust and establishing long-lasting relationships.

Our Vision

At our homecare business, our vision is clear: to emerge as the community’s most trusted and respected provider of home care services. Our unwavering commitment is to deliver exceptional care and support to our clients, leaving a lasting positive impact on their lives and the lives of their families. We strive to be the beacon of excellence in our industry, consistently surpassing expectations and setting new standards for quality and compassion.

Our Values

At Better Hand Community, we value compassion, integrity, teamwork, safety and excellence.

Our Team

Our team consists of highly experienced healthcare professionals, dedicated staff members, compassionate home health aides, and other skilled individuals who are committed to improving the quality of life for those we serve. Together, we share a common goal: to provide outstanding care and support to our clients. With a wide range of expertise and a deep sense of compassion, our team collaborates to make a positive impact and ensure the well-being of our clients and their families.

Experts

Enlisting the expertise of healthcare professionals greatly elevates the caliber of our services. With a team comprising dedicated individuals from various healthcare backgrounds, we excel in identifying the unique needs of our clients, delivering specialized care, and providing valuable education to both clients and caregivers on effectively managing diverse health conditions. Our commitment to excellence ensures that our services are of the highest quality, promoting the well-being and overall satisfaction of those we serve.

Technology

At Better Hand Community and Health Services we employ excellent application systems to enhance our operations and improve the overall experience for our staff and clients. We utilize tools such as Electronic Visit Verification (EVV), Caretap, DocuSign, and Mobile Applications to ensure compliance and quality-care. We streamline processes to eliminate redundancies, minimize errors, and foster seamless communications. By embracing these advancements, we empower our team to deliver efficient and effective care, ensuring that our
clients receive the highest level of service and support.

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Our Services

Nurse caring for senior couple

Individualized Home Supports

Without Training: We offer services to support individuals who live in their own home or family home in the community living service categories listed in the covered services section.
With Training: We provide support and training services to individuals who live in their own home or family home.
With Family Training: We offer training services to both individuals and their family members who live in the family home.

African American nurse analyzing senior woman's medical record while talking to her at nursing home.

Night Supervision

We provide overnight assistance and supervision to individuals who require help in one of the covered service areas. Night supervision services include both asleep and awake staff in the person’s own home.

African doctor in uniform caring about the elderly woman at hospital ward, he helping her to stand up the bed

Integrated Community Supports

We offer Integrated Community Supports (ICS) services to all eligible
clients. Under this service, we offer subsidized apartments with basic
furniture, and help clients with community participation, health,
safety and wellness, household management, and adaptive skills. Our
ICS services cover training and support to meet individualized
assessed needs and goals. Reach out to learn more about this service.

Woman takes care of a disabled father in wheelchair, family walking in park. Paralyzed people and disability, handicap overcoming. Handicapped male person and young female guardian in public place

Employment

Employment Support Services: We provide personalized support to help individuals maintain paid employment in community businesses or settings. Our employment support services include both job support and self-employment/microenterprise support services.

Nurse is taking care of a senior woman

Employment Exploration

We assist individuals in exploring competitive, integrated employment opportunities in their community. Our exploration activities and experiences aim to enhance a person’s knowledge, interests, and preferences to make informed decisions about competitive employment.

Doctor or nurse caregiver with senior man holding walking cane at home or nursing home

Employment Development

We offer tailored services to help individuals achieve competitive, integrated employment, become self-employed, or establish a microenterprise business in their community. Our services include job development and self-employment/microenterprise development services.

Our Philosophy

At Better Hand Community, we are guided by a fundamental belief that every individual deserves to lead a life characterized by dignity, independence, and comfort. We recognize that home care extends beyond physical assistance, encompassing emotional and social well-being as well.Our approach to home care revolves around the principle of personalized care plans that are meticulously tailored to address the unique needs of each client. We firmly believe in involving the client, their family, and healthcare providers in the collaborative development and seamless implementation of these care plans.We acknowledge that the responsibility of caring for someone necessitates a profound level of trust, and we treat this commitment with utmost seriousness. Our philosophy is built upon the foundations of transparency and open communication with our clients and their families. We are dedicated to fostering robust relationships that are rooted in trust and respect. 

Contact Us

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